Answers to the questions we get most about testing, shipping, payments and where our products are made. Can’t find what you need? Email support@roguecompounds.com or call 1 (888) 764-8308, Monday to Friday, 9 AM to 3 PM MST.
Questions
Frequently Asked Questions
Do your products come with a COA?
Yes. The Certificate of Analysis for each batch is on its product page and in the COA Library. Vials also carry the batch number and a QR code that opens the testing lab’s own report, so you can check our COA against the source.
What is the QR code on my vial?
It links to the independent lab’s report for your batch, on the lab’s own website. We don’t host it and can’t edit it. Match the batch number on your label to the one on the report, then compare it to the COA on the product page.
How do I get 10% off?
Sign up for our email and SMS list with your email address and phone number, and your 10% off code for your first order is sent to you. Sign up here.
Where do you ship from?
All orders ship from the USA by UPS 2-Day, with tracking on every order. Orders placed before 12:00 PM MST (Mon–Fri) ship the same day, and shipping is free on orders over $250. P.O. Box orders ship by USPS Priority Mail, since UPS doesn’t deliver to P.O. Boxes.
Are your products made in the USA?
Every new batch is made by our U.S. manufacturer, then tested by independent U.S. labs and shipped from the USA. Some older batches made overseas are still in stock until they sell through. See exactly what happens where.
Are your products for human use?
No. All products are sold for laboratory research use only. We do not provide dosing or usage guidance.
How can I contact you?
Email support@roguecompounds.com or use our Contact page.
All products are sold for laboratory research use only.